Browse the documentation
Account and workspace
Your profile, security, sites, team, plan and billing, and what happens to your data.
Your account
- Your account settingsWhere to change your name and email address, your password and sign-in methods, the look of the app and your cookie choices, and where to delete your account.
- Delete your accountHow to delete your account, what goes with it, what happens to a workspace only you belong to, and why it is refused while other people use a workspace you own.
- Password, two-factor authentication and passkeysSign in, reset a forgotten password, change it, turn on two-factor authentication, add a passkey, use Google, GitHub, Microsoft or GitLab, and read your sign-in history.
Your workspace
- Workspaces, owners and the workspace switcherWhat a workspace is, what belongs to it, how to move between several workspaces, and what the notices about a paused, suspended, locked or deleted workspace mean.
- A deleted workspace: what you see and how to get it backWhen a workspace is deleted, the two emails a Free workspace gets first, the page its members see, how an owner restores it, and what is erased after the waiting period.
- Inviting team members and choosing their sitesInvite colleagues by email, give each person only the connected sites they should use, change or take that access away, and see what a team member can and cannot do.
- Managing your connected sitesThe Sites page explained: status, when access ends, renewing, refreshing fields, disconnecting, sites paused by your plan, and publishing results with their attempt history.
Plan and billing
- Plans, allowances and what happens at a limitWhat each plan includes, what counts as a record write and as image transfer, when allowances renew, and what the review offers when a file needs more than what is left.
- Billing, VAT, invoices and withdrawing from a subscriptionAdd billing details, subscribe or change plan, how VAT and the reverse charge work, where invoices are, failed payments, and a consumer's 14-day withdrawal.